Privacy Policy
Cromatiko values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website and services.
1. Information Collection
We may collect personal information when you interact with our website, including but not limited to:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment information (securely processed through third-party payment providers)
- Order history and purchase preferences
- Communications with our customer support team
We may also collect non-personally identifiable information such as browser type, device information, IP address, and website usage data to help us analyze and improve our services.
2. Use of Information
The information we collect may be used to:
- Process and fulfill orders
- Provide order updates and customer support
- Communicate promotions, product updates, or service information
- Improve website functionality and personalize user experience
- Comply with legal requirements and prevent fraudulent activity
- Evaluate and enhance our products and services
3. Sharing of Information
Cromatiko does not sell or rent personal information to third parties.
We may share information only with:
- Trusted service providers involved in order fulfillment and shipping
- Payment processors responsible for secure transaction handling
- Legal authorities when required by law or necessary to protect rights, safety, or property
4. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to:
- Analyze website traffic and usage patterns
- Improve website performance
- Personalize content and offers
- Enhance the overall user experience
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Data Security
We implement administrative, technical, and physical safeguards to protect your personal information.
While we take reasonable precautions, no online system or data transmission can be guaranteed to be 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When no longer required, data will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
- Accessing your personal information
- Requesting correction or deletion
- Opting out of marketing communications
- Restricting certain data processing activities
To exercise these rights, please contact us at:
support@shopcromatiko.com
8. Third-Party Links
Our website may contain links to third-party websites. Cromatiko is not responsible for the privacy practices or content of external websites.
9. Policy Updates
We may update this Privacy Policy periodically to reflect changes in practices or legal requirements. Updates will be posted on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.