Privacy Policy
Cromatiko values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website.
1. Information Collection
We collect personal information when you interact with our website, including but not limited to:
- Name, email address, and phone number
- Shipping and billing addresses
- Payment details (securely processed through third-party payment providers)
- Order history and preferences
- Communications with customer support
We may also collect non-personally identifiable information such as browser type, device information, IP address, and website usage data for analytics and website improvement purposes.
2. Use of Information
The information we collect may be used to:
- Process and fulfill orders
- Provide order updates and respond to customer service inquiries
- Send promotions, product updates, or service communications
- Personalize user experience and improve website functionality
- Comply with legal obligations and prevent fraudulent activity
- Evaluate and improve our products and services
3. Sharing of Information
Cromatiko does not sell or rent personal information to third parties.
We may share information only with:
- Trusted service providers involved in order processing and shipping
- Payment processors responsible for secure transactions
- Legal authorities when required by law or necessary to protect rights, safety, or property
4. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and similar technologies to:
- Analyze website traffic and usage patterns
- Personalize content and offers
- Improve website functionality and user experience
You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
5. Data Security
We implement administrative, technical, and physical safeguards to help protect your information.
While we take reasonable precautions, no system or online transmission is completely secure, and internet data transmission carries inherent risks.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When no longer required, data will be securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data, including:
- Accessing your personal information
- Requesting corrections or updates
- Requesting deletion of your data
- Opting out of marketing communications
- Limiting or objecting to certain data processing activities
To exercise any of these rights, please contact us at:
support@shopcromatiko.com
8. Third-Party Links
Our website may contain links to third-party websites or services. Cromatiko is not responsible for the privacy practices or content of external websites.
9. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
Continued use of the website constitutes acceptance of the updated Privacy Policy.