Payment Methods
At Cromatiko, we are committed to providing secure, transparent, and reliable payment options for all customers and retail partners. All transactions made through our website are processed using trusted third-party payment providers with industry-standard security protection.
Please review the information below for details regarding accepted payment methods, billing procedures, and payment policies.
Accepted Payment Methods
We currently accept the following payment options:
Major Credit & Debit Cards
Visa, MasterCard, American Express, Discover
Secure Online Payment Providers
Payments may be processed through authorized and encrypted payment gateways that provide fraud protection and secure transaction processing.
All payments must be completed at the time of checkout. Orders will not be processed or shipped until payment has been successfully authorized.
Payment Security
Your security is our priority. All transactions on shopcromatiko.com are protected by SSL (Secure Socket Layer) encryption, ensuring your personal and payment information is transmitted safely.
Cromatiko does not store or have access to your full credit card details. All sensitive payment data is securely handled by our payment processors in compliance with PCI-DSS (Payment Card Industry Data Security Standard).
Billing Information
Customers are responsible for providing accurate and complete billing information at checkout. Orders may be delayed or canceled if billing details cannot be verified.
In certain cases, we may contact you for additional verification to help prevent fraudulent or unauthorized transactions.
Currency & Charges
All prices on our website are displayed in U.S. Dollars (USD) unless otherwise stated.
Please note that your bank or card issuer may apply additional charges such as foreign transaction fees or currency conversion fees. These fees are determined by your financial institution and are not controlled by Cromatiko.
Sales Tax
Applicable sales tax will be calculated at checkout based on your shipping address and local tax regulations. Tax rates may vary depending on state or jurisdiction.
Wholesale Orders
For approved wholesale partners, payment terms may vary depending on order volume, business relationship, and agreement terms.
Wholesale payment methods and conditions will be communicated directly during onboarding or order confirmation. All wholesale orders must comply with agreed payment terms prior to fulfillment.
Payment Authorization & Order Processing
By submitting payment information, you authorize Cromatiko to charge the full order amount, including applicable taxes and shipping fees.
All orders are subject to review and acceptance. We reserve the right to cancel or refuse any order if payment authorization fails or suspicious activity is detected.
Refunds & Chargebacks
If a refund is approved, it will be issued to the original payment method. Processing time may vary depending on your bank or payment provider.
Unauthorized chargebacks or disputes may result in delayed service or account restrictions. We encourage customers to contact us directly before initiating any dispute.
Questions & Support
If you have any questions regarding payment methods or billing, please contact us:
Email: support@shopcromatiko.com
Our team is happy to assist and responds during standard business hours.